Delivery

Delivery Charges

Delivery is charged at £2.50 per item. Delivery charge includes postage and packing.

Items are posted out on a Tuesday and a Friday on a 2-3 day delivery service via Royal Mail.

Shipping

We will deliver goods ordered by you as soon as possible to the address you give us for delivery, Items will be shipped within 14 working days unless specified. Please note that items are only posted on a Tuesday and a Friday. We reserve the Right not to make deliveries outside the United Kingdom.

Delivery Terms

Upon receipt of your order you have the option to accept or refuse the delivery depending on the condition of goods received. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 14 working days of the delivery of the goods in question.

If you do not receive goods ordered by you within 21 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing either using our Contact Us form or at our contact address of the problem within 21 days from the date on which you ordered the goods.

Consumers: If you refuse the delivery of your order for reasons under the Distance Selling regulations or you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations, Mariposa Therapy Suite will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. By exercising your right to cancel you are required to return the goods to Mariposa Therapy Suite. If you fail to return the goods to Mariposa Therapy Suite we reserve the right to deduct any costs incurred by retrieving the goods from you.